Privacy Policy

Last updated: 18 July 2026

Poooood respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect information including:

Full name
Contact number
Email address
Delivery address
Order and enquiry details
Payment or transaction reference (where applicable)
Website usage information, cookies and basic technical data
2. How We Use Your Information

We may use your information to:

Process and fulfil orders
Respond to enquiries
Provide customer support
Arrange delivery and order updates
Improve our website and services
Maintain website security
Detect fraud or misuse
Comply with legal and regulatory requirements
3. Cookies

Our website may use cookies and similar technologies to:

Maintain website functionality
Support age verification
Improve user experience
Analyse website performance
Enhance website security

You may disable cookies through your browser settings. However, some features of the website may not function correctly.

4. Sharing of Information

We do not sell, rent or trade your personal information.

Where necessary, we may share your information with trusted third parties, including:

Payment service providers
Courier and delivery partners
Website hosting providers
Technical support providers
Professional advisers
Government authorities where required by law

These parties are only permitted to use your information for the services they provide on our behalf.

5. Data Security

We take reasonable administrative, technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

However, no method of electronic transmission or online storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

Process your orders
Provide customer support
Maintain business records
Meet legal, tax and accounting obligations
Resolve disputes and enforce our policies
7. Your Responsibilities

You are responsible for providing accurate and up-to-date information when placing an order or contacting us.

8. Adult-Only Website

Poooood is intended strictly for adults aged 18 years and above.

We do not knowingly collect personal information from individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through our Contact page or WhatsApp.

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